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Decagon for brand support across chat and email
Decagon sells customer-support agents for consumer brands, with the pitch that they resolve tickets rather than only deflect them. Check the source for which channels they support today.
- support
- tickets
Source
Decagon. This page is an original short summary. Read the source for the full account. We do not republish the article.
Open sourceExample prompt
An illustration of how someone might brief this kind of agent. Not the vendor's prompt, and not a recommendation.
Resolve order-status questions from the order system. Escalate anything about a chargeback.
Paid placements are labeled Sponsored in the footer. They are not part of this editorial entry and are not an endorsement.