DirectorySupport
SupportDemo seed
Intercom Fin on the help center you already wrote
Fin answers customers from a help center and hands off to a person when it should. The usual install is the chat widget already on the site.
- support
- chat
Source
Intercom. This page is an original short summary. Read the source for the full account. We do not republish the article.
Open sourceExample prompt
An illustration of how someone might brief this kind of agent. Not the vendor's prompt, and not a recommendation.
Answer from the help center only. If the articles do not cover refunds over 30 days, hand off to a human.
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